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What Our Customers Say

Duncan Home Services Reviews: Appliance Repair in Indianapolis

Matt did a great job. He was very friendly and informative "
Sherry O, Greenwood In, Duct Cleaning
Dispatch
Technician was very nice. The office staff went over and above to help me and their communication with me during the whole process was great!! Will use their services again in the future."
Tiffany W, New Palestine In, Samsung Washer Repair
Dispatch
Delivered on time service and was thorough. Despite some minor challenges, I'd recommend and use these folks again. Gray was nice to work with and honest. "
Chris M, Fortville In, KitchenAid dishwasher repair
Dispatch
When our refrigerator went out, I asked around for recommendations and was told to go here with the warning that "They're not cheap, but they're fair." That's all I needed. I submitted a request online (it was after hours) and got a call the next morning with an offer to have someone check it out that afternoon. They came within the provided window, with a link to track how far away they were when they started to head our way. After a quick assessment of the problem, they gave me a realistic timeframe for the repair (depending on when they could get the part in, understandably not within their control) and fit me in as soon as they could. Unfortunately for us they couldn't get the part in until after the weekend, but I had a working refrigerator by 8am Monday morning. Everyone I worked with was super professional, friendly, courteous, and knowledgeable. Honestly can't think of a single complaint. Absolutely will use them in the future. Hopefully it doesn't come to being a regular here, but I know who to call if something happens!
Ryan A, Greenwood In, GE Refrigerator
Google
"Matt was pleasant, prepared, and very thorough! He’s a good representative for your company! If you have more like him, you’re doing something right. Thanks, Ken"
Ken H, Brownsburg In, Furnace Tune up
Google
Even though nothing ended up being wrong with the refrigerator it was nice to be reassured! Clarence was very helpful. We also discussed some other appliance issues for a future visit. I will definitely keep Duncan on my list of appliance service providers. "
Erika B, Mooresville In, Whirlpool Refrigerator Repair
Dispatch
Justin is a very knowledgeable service technician and a great personality!"
Steven H, Indianapolis, Dishwasher Repair
Dispatch
Very friendly and know what they are doing. "
Marshall H, Mooresville, Oven Repair
Dispatch
I appreciate the expeditious service. Justin is very knowledgeable , friendly & fast! "
Stephanie M, Brownsburg, Double Oven Repair
Dispatch
So refreshing to get a contractor who knows what they are doing. I also love the fact you are texted when they are 30 minutes out and then can track the truck in real time. I also was impressed when I was notified when the part was ordered and when it came in. Very customer oriented!
Eve G, Zionsville, Oven Repair
Dispatch

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