Having issues with your appliances? Give us a call to schedule a service appointment!

Our Reviews

What Our Customers Think About Us

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J A
September 12, 2026

Matt from Duncan was great. Friendly, knowledgeable, and efficient.

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Martha Gutierrez
September 11, 2026

Súper amable y muy conocedor en su trabajo,

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Don Brown
September 11, 2026

Matt is awesome! He quickly diagnosed the issue, ordered the parts and fix the ice maker 3 days later. He is very courteous and knowledgeable. 10/10, would hire them again.

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mary ommen
September 11, 2026

Quick and friendly!

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Didier Mahan
September 11, 2026

Great service. Very professional, fast and honest. 5-star tech.

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Shelley Loftus
September 11, 2026

Justin did a great job!! If we have issues with any other appliances, we are going to request him! Definitely 5 Star service!!

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Terry Helton
September 11, 2026

Matt is top notch. Very professional and knowledgeable. I just recommended him to my neighbor. 👍👍👍

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Scott McFarland
September 11, 2026

Matt was a true professional and we enjoyed talking with him. Couldn’t be happier with the service. I hope your company recognizes and rewards staff such as Matt

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Don Runnels
September 10, 2026

Tyler did a great job determining why my older Refridgerator wasn't getting as cold as it should be. He cleaned the parts that were covered with many years of work. He was honest in telling me that if this didn't hake a difference in 24 out that I should look to at replacement due to its age and what it would cost to repair.

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Brian Zafian
September 10, 2026

Great service from Justin. Showed up right at 7am, got our dryer running again in no time.

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Adele Rakes
September 10, 2026

Did an amazing job Very grateful Professional Caring Knowledgable Hard working Thank you all for being here and your advice and helpfulmesd Yes. I will make Dumcan Home Services my appliance experts I will recvmrnd you to my hood neighbors Appreciate all God bless your business

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Amy G
September 10, 2026

Good work, arrived on-time and the work was completed in a timely fashion. Pricing may be a little high but it’s hard to find people that can fix appliances and do a good job. I would definitely recommend and use them again.

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Rhonda Hall
September 10, 2026

Sean was very nice, friendly and informative on the things we talked about. I would want him to come back if I needed something else in the future. Thank you

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John Chapman
September 10, 2026

Shawn out technician was honest and straightforward. Great service

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Brian Liscovitz
September 10, 2026

Quick and easy to work with! Great Job Justin

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Patrick Philip
September 10, 2026

Mike did a great job! Very professional and took the time to explain as well.

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David Sterling
September 10, 2026

Tech was super nice and had our oven working again within 30 minutes. We will be using this company in the future if the need arises.

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Nicholas McCaslin
September 10, 2026

I got great service. They were very friendly and helpful

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Susan D
September 10, 2026

First time using Duncan Home Services. Eric was extremely professional, knowledgeable and pleasant. Fixed our 21 year old fridge efficiently for a price we felt comfortable with. We didn't want to buy a new appliance. I would use Duncan again and would ask for Eric specifically!

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Marilyn Kramer Berdan
September 9, 2026

Excellent experience including scheduling, evaluation, and resolution.

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Bill Uebele
September 9, 2026

Tyler diagnosed our dishwasher problem on Friday. Needed to order a valve package. It was Labor Day but the parts arrived Tuesday and he installed the parts Wednesday. Ran a cleaning process with the dishwasher and it completed the 2 hour cycle with no problems. I would recommend Duncan Services. Polite, neat and careful with your property.

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Sue LaMade
September 9, 2026

He was forthcoming and I decided not to repair but buy a new one.

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mick dedinsky
September 9, 2026

Polite, prompt and efficient!

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Adam Hertz
September 9, 2026

Justin was great, super friendly and answered any questions I had

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Stefan Medeiros
September 9, 2026

Quick response and service and fair price!

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Jim Shearier
September 8, 2026

Sean came in and quickly diagnosed the problem. Once he received the replacement part he returned and quickly replaced the damaged part and tested the dryer operation to ensure everything was working properly.

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Charlie Walz
September 8, 2026

Timely and friendly service!

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Albert Williams
September 8, 2026

Our serviceman Justin was very professional and accurate...he repaired my washing machine and it is working well. I will definitely refer Duncan Home Service to handle your appliance repairs needs!

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K Jacobson
September 6, 2026

Sean was timely, professional, and efficient! I would hire Duncan in an instant for any future repairs.

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michelle goins
September 5, 2026

Great experience with Tyler & Duncan Appliance! Scheduling was quick and easy. Communication by text before arrival. Tyler was friendly, professional and kept things cleaned. He was able to quickly diagnose the issue with our dryer. Unfortunately the part needed to be ordered (on a Friday). But they were able to get us fixed and ready to go Wednesday the following week. Will definitely use again! Pricing was fair and the entire experience was seamless. Thank you!

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Kevin Koss
September 5, 2026

Great service and very professional

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Andy Klepfer
September 4, 2026

Pleasant and friendly demeanor. Worked efficiently and effectively. Answered all questions knowledgeable.

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rod bradley
September 4, 2026

Excellent service. Thank you

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Gail Zeheralis
September 4, 2026

Tyler was thorough and I’m very satisfied with his work, conclusions, and recommendations.

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lance dunlap
September 4, 2026

Eric was quick to respond, showed up and fixed the issue. Could not have asked for more.

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Thomas Brake
September 4, 2026

Super friendly and Informative , the cats loved him too!

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Cheryl Larson
September 4, 2026

Matt & Elijah helped solve the problem with our range quickly & took time to explain our options. We appreciate their expertise!

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Denise Rickleff
September 4, 2026

Tyler did an excellent job trying to diagnose the problem. If I need to call Duncan again, I will request Tyler.

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Rob Flannagan
September 3, 2026

Eric did an amazing job with our refrigerator repair. Put a lot of extra time and effort into making sure it was fixed and fixed right. Thank you!!! You can be assured your project will be done right!

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kurt rincker
September 3, 2026

The two workers were very nice and knowledgeable about our appliance. They worked quickly and cleaned up after they were finished. I would recommend them to family and friends

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Kim Reckley
September 3, 2026

Tyler was the best! Very professional, respectful and explained things very clearly! Will be using Duncan again!

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Michael Holland
September 3, 2026

On time, totally professional diagnosis and explanation of options going forward. Good service, attitude and communication!

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Sally Barley Hoffman
September 3, 2026

Very pleased with the service I received today. My service rep Justin diagnosed my dryer problem & gave me options for proceeding with my unit. I would recommend Duncan Home Services for appliance repair. Also I really appreciated the heads-up text that I received that Justin was on his way to my house.

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Jim Baker
September 3, 2026

Great work, solved problem and repaired within 30 minutes. Highly recommend

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Jeff Hassberger
September 2, 2026

10 stars Raise his pay Knows his stuff and is extremely personable. Good guy to have on the home.

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Linda Phelps
September 2, 2026

The refrigerator was not repaired. We chose to replace it. Matt was very professional and explained every detail to us. Very pleased.

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Deb Perkins
September 2, 2026

Duncan Home services scheduled my refrigerator service call very promptly. Justin arrived on time and was very pleasant and knowledgeable. My refrigerator/freezer handle needed replacing. I had the handle /parts and Justin took care of it in no time. It took all of 20 minutes! Thanks, Justin!

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David Kress
September 2, 2026

Tyler showed up early for both appointments. Service was thorough and professional. Good communication from office.

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Joan Derrick
September 2, 2026

Great tech! So nice! On time!

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donny
September 2, 2026

Quick, efficient, and he explained what caused the issue and how it was repair in a clear and concise way.

Choosing an appliance repair company means trusting someone with some of the most important equipment in your home. That’s why many homeowners throughout Indiana and Illinois take the time to share their experiences after working with Duncan Home Services.

We are proud to have earned thousands of customer reviews from homeowners who have trusted us with refrigerator repair, dishwasher repair, oven repair, range repair, washer repair, dryer repair, microwave repair, ice maker repair, garbage disposal repair, and HVAC services. These reviews reflect real experiences from customers across our service areas and provide valuable insight into the quality of service our team strives to deliver every day.

What Customers Commonly Mention

Customers frequently mention:

  • Professional and knowledgeable technicians
  • Fast response times and convenient scheduling
  • Clear communication throughout the repair process
  • Thorough appliance diagnostics
  • Honest repair recommendations
  • Friendly customer service
  • Successful repairs on major appliance brands

Appliance Brands We Commonly Service

Reviews often reference repairs involving:

  • Whirlpool
  • GE
  • LG
  • Samsung
  • Frigidaire
  • KitchenAid
  • Bosch
  • Maytag
  • Electrolux
  • Sub-Zero
  • Thermador
  • Viking
  • Wolf

Appliance Repair Services Reviewed By Customers

Customer reviews include experiences involving:

  • Refrigerator Repair
  • Dishwasher Repair
  • Oven & Range Repair
  • Washer Repair
  • Dryer Repair
  • Microwave Repair
  • Ice Maker Repair
  • Garbage Disposal Repair
  • Air Conditioning Repair
  • Furnace Repair

Why Homeowners Choose Duncan Home Services

Our mission is simple: provide honest recommendations, professional service, and quality appliance repairs backed by experienced technicians and responsive customer support. Whether it’s a simple repair or a complex diagnosis on a premium appliance brand, we strive to deliver an experience that earns our customers’ trust and confidence.

We appreciate every customer who takes the time to share feedback, and we continually use those reviews to improve our service and better serve homeowners throughout Indiana and Illinois.